Terms of Service
Welcome to Pearl Data Center Sourcing (“we,” “our,” or “us”).
These Terms of Service (“Terms”) set out the rules for using our website — https://pearldatacent ersourcing.com/ — and engaging any of our advisory or brokerage services.
By accessing our website or working with us, you confirm that you have read and agree to these Terms.
If you do not agree, please do not use our website or services.
1. Who We Are
Pearl Data Center Sourcing is part of the Pearl Lemon Group, headquartered in London, United Kingdom, and serving clients across Europe, North America, and other global markets.
We specialise in data center sourcing, connectivity brokerage, and investment advisory, helping enterprises, investors, and service providers find, compare, and negotiate data center solutions worldwide.
We operate as an independent data center brokerage — not a facility operator, reseller, or agent of any specific provider.
2. Definitions
To make these Terms clear:
- “Client,” “you,” or “your” means the business, organisation, or individual using our website or services.
- “Services” refers to all brokerage, advisory, and consulting work we deliver.
- “Providers” means third-party data center operators, carriers, or vendors we may introduce or liaise with on your behalf.
- “Agreement” refers to any engagement, proposal, or signed document between you and Pearl Data Center Sourcing.
- “Website” refers to https://pearldatacentersourcing.com/ and any related subdomains.
3. Acceptance of Terms
By using our website or engaging with us, you agree to:
- Follow these Terms in full;
- Use our website and services lawfully and responsibly;
- Ensure that you have the authority to act on behalf of your business or organisation (if applicable).
If you do not accept these Terms, please discontinue use of our website and services immediately.
4. Our Role and Scope of Services
We provide independent data center brokerage, sourcing, and consulting services.
Our work includes:
- Colocation and wholesale facility sourcing
- Connectivity and network brokerage
- Data center investment and site acquisition advisory
- Edge site sourcing and analysis
- Cost and contract optimisation consulting
- Migration and relocation coordination
All advice, reports, or comparisons we provide are for guidance only.
We do not guarantee that a specific facility or provider will meet performance, compliance, or financial expectations.
5. Independent Brokerage Model
Pearl Data Center Sourcing operates independently and impartially.
We do not:
- Own or operate any data center facilities;
- Act as a reseller for specific vendors; or
- Accept undisclosed commissions or incentives from providers.
Where any referral fee or commission is applicable, we disclose it in writing before engagement.
Our sole obligation is to represent your commercial interests — not those of any vendor.
6. Use of the Website
You may use our website for lawful business purposes only.
You agree not to:
- Attempt to access restricted areas or data;
- Use automated bots or scrapers to collect information;
- Distribute malware or disrupt site operations;
- Reproduce, modify, or copy website materials without permission.
We may suspend or terminate access for users who misuse the website or violate these Terms.
7. Information Accuracy
All content and materials provided on this website, including market insights, pricing data, and reports, are published in good faith.
However, they are intended for general information only and may change without notice.
We do not warrant that all data is complete, accurate, or up-to-date.
You are responsible for verifying all information before relying on it for business or investment decisions.
8. Consultations and Proposals
Consultations help us understand your requirements and determine suitable sourcing options.
Any proposal, quotation, or report provided by us:
- Is based on data available at the time of preparation;
- May rely on information supplied by third-party providers; and
- Does not constitute a legally binding offer until both parties sign a formal engagement agreement.
We encourage clients to independently verify technical, commercial, and compliance details before committing to provider contracts.
9. Fees and Payment Terms
Fees may be structured as one or more of the following:
- Advisory or consulting fees (hourly or fixed);
- Brokerage or referral fees (disclosed to clients in writing);
- Project-based retainers or success fees.
Payment terms are set out in your engagement letter or invoice.
Unless otherwise agreed, payment is due within 30 days of invoice date.
Late payments may incur statutory interest under applicable law.
All fees are exclusive of applicable taxes unless otherwise stated.
10. Client Responsibilities
You agree to:
- Provide accurate and complete project information;
- Cooperate with our team and respond to requests promptly;
- Review and verify data before approval or submission;
- Comply with any relevant regulatory or contractual requirements; and
- Make all final business decisions independently.
We are not liable for errors arising from inaccurate or incomplete information supplied by the client.
11. Third-Party Providers
We may introduce or recommend third-party data center or network providers that meet your requirements.
However, you acknowledge that:
- We are not a party to any contract between you and such providers;
- We are not responsible for the quality, performance, or reliability of third-party services;
- Provider pricing, terms, and availability are subject to change.
All contracts with third-party vendors are made directly between you and them.
12. Confidentiality
We treat all project-related information as strictly confidential.
Neither party shall disclose confidential information to third parties without prior written consent, except:
- When necessary to perform agreed services (e.g., with providers),
- When required by law, regulation, or court order, or
- When such information is already publicly available.
This confidentiality obligation continues after the end of our engagement.
13. Data Protection and Privacy
We comply with global data protection standards, including:
- UK GDPR and Data Protection Act 2018,
- EU General Data Protection Regulation (GDPR), and
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect, process, and store personal information only as required to provide services and communicate effectively.
For details on how we handle your data, please review our Privacy Policy:
https://pearldatacentersourcing.com/privacy-policy
14. Intellectual Property Rights
All website materials — including text, graphics, data, and reports — are owned or licensed by Pearl Data Center Sourcing and protected under copyright and intellectual property laws.
You may view and download content for business reference only.
You may not:
- Copy, reproduce, or modify website materials for resale;
- Use our name, trademarks, or branding without consent; or
- Remove or alter copyright notices.
Intellectual property created during client engagements (e.g., reports or analysis) remains our property until full payment has been received, unless otherwise agreed.
15. Limitation of Liability
To the extent permitted by law, Pearl Data Center Sourcing will not be liable for:
- Indirect or consequential losses, including loss of profits or business;
- Errors or omissions in third-party information or reports;
- Downtime, delays, or issues caused by providers or carriers;
- Losses arising from reliance on advice or market data.
Our total liability, in all cases, shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
16. Warranties and Disclaimers
Our website and services are provided “as is” and “as available.”
We do not warrant that:
- The website will be uninterrupted or error-free;
- All information is current, complete, or accurate;
- Providers introduced will meet performance expectations.
We disclaim all other warranties, express or implied, to the maximum extent permitted by law.
17. Indemnification
You agree to indemnify and hold harmless Pearl Data Center Sourcing, its affiliates, and employees from any claims, losses, or damages (including legal costs) arising from:
- Your use of our website or services;
- Your breach of these Terms; or
- Your dealings with third-party providers introduced by us.
18. Termination of Engagement
Either party may terminate a service agreement:
- With written notice, as defined in the engagement contract; or
- Immediately, if the other party commits a material breach or becomes insolvent.
Upon termination:
- All outstanding payments become due immediately;
- Confidential materials must be returned or destroyed upon request.
Sections regarding Confidentiality, Liability, and Governing Law survive termination.
19. Website Availability and Modifications
We may update, suspend, or change our website content and services at any time without notice.
While we aim for uninterrupted service, we do not guarantee continuous website availability or freedom from technical issues.
20. Governing Law and Jurisdiction
These Terms are governed by and interpreted according to the laws of England and Wales.
You agree that any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
21. International Compliance
We comply with applicable data and trade laws in the regions where we operate.
However, users outside the UK are responsible for ensuring compliance with their own local regulations when accessing or using our website.
22. Changes to These Terms
We may revise these Terms periodically to reflect changes in legal, operational, or commercial circumstances.
When we update them:
- We will update the “Last Updated” date at the top of this page; and
- Post a revised version on our website.
Continued use of the website or services after changes are published constitutes acceptance of the updated Terms.
23. Contact Information
If you have any questions or concerns about these Terms, please contact:
Pearl Data Center Sourcing
Email:
Mail:
24. Entire Agreement
These Terms, along with any signed engagement letter or proposal, represent the full understanding between you and us regarding our services.
They supersede all prior discussions, agreements, or representations (whether written or oral).
25. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force and effect.
26. Waiver
A failure or delay by either party to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.
27. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, power failures, internet outages, or government actions.